Privacy Policy

Last updated: July 11, 2026

📋 Information We Collect

When you use our website or place an order, we may collect the following information:

• Name and contact information, including email address and phone number
• Shipping and billing address
• Order, cart, and account information, including products viewed, selected, or purchased
• Payment information — processed by the payment provider you choose, Stripe or PayPal. Card fields are hosted by the payment provider, and we do not receive or store your full card number.
• Communications you send to us and, when high-value order verification is required, the verification status associated with your phone number
• Device and browsing information, such as IP address, browser and device type, referring page, pages visited, search queries, clicks, scrolling, and approximate location

🔧 How We Use Your Information

• Process and fulfill orders — shipping, payment, order confirmation
• Communicate about your orders — tracking updates, delivery notifications, order issues
• Improve our website — understand how customers use our site to make it better
• Provide customer support — respond to questions and troubleshoot site or order issues
• Prevent fraud — protect our customers and our business from fraudulent transactions

🌐 Third-Party Services

We share only the information needed with service providers that help us operate the website, accept payments, verify addresses and certain orders, fulfill purchases, communicate with customers, and understand site performance. These providers process information under their own privacy terms and our service arrangements.

• Stripe and PayPal — payment processing, fraud prevention, and supported wallet payments. See Stripe's Privacy Policy and PayPal's Privacy Statement.
• Cloudflare — Website security and CDN (Content Delivery Network). Subject to Cloudflare's Privacy Policy.
• Google Analytics — aggregate and event-level website usage analytics. See Google's Privacy Policy.
• Microsoft Clarity — interaction analytics such as clicks, scrolling, and session replay used to find usability problems. See Microsoft's Privacy Statement.
• Google Maps and Places — store maps, address suggestions, and address verification when you use those features.
• Twilio — sends a one-time verification code by text message when verification is required for a high-value checkout. This is a security message, not a marketing subscription.
• Email, shipping, and delivery providers — order confirmations, tracking, carrier quotes, shipment, and delivery. Shipping providers receive the destination and contact details needed to perform those services.

🍪 Cookies

We use cookies, browser storage, and similar technologies for site functionality and analytics:

• Cart functionality — Remember items in your shopping cart
• Login sessions — Keep you signed in to your account
• Security and payments — Support fraud prevention and secure checkout
• Google Analytics and Microsoft Clarity — Understand site traffic and interactions so we can diagnose errors and improve usability

We do not currently use this site to serve third-party behavioral advertising. You can delete or block cookies and site storage in your browser, although cart, login, and checkout features may not work correctly. You may also use the Google Analytics opt-out browser add-on and the privacy controls provided by Microsoft.

📅 Data Retention

• Order and transaction records: Kept as needed for fulfillment, returns, fraud prevention, accounting, tax, and legal obligations.
• Account data: Kept while the account is active and afterward as reasonably necessary, unless you request deletion and no legal exception requires retention.
• Support, security, and analytics data: Kept only as long as reasonably needed for the purpose collected, subject to the retention settings and policies of the service providers listed above.

✅ Your Rights

You have the right to:

• Access — Request to see what personal data we have about you
• Correct — Request corrections to any inaccurate personal data
• Delete — Request deletion of eligible personal data
• Opt out — Stop marketing communications, if you previously requested them, by using the unsubscribe method in the message or contacting us

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

👶 Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.

🔐 Security

We take the security of your personal information seriously and employ multiple layers of protection:

• SSL/TLS encryption on all pages and transactions
• Secure servers with regular security updates
• Access controls limiting who can access customer data
• Provider-hosted payment fields from Stripe and PayPal, so full card numbers are not stored on our servers

While no method of electronic transmission or storage is 100% secure, we take commercially reasonable measures to protect your personal data.

🇪🇸 California Privacy Rights

Where California privacy law applies, California residents may have additional rights, subject to legal exceptions and identity verification:

• Right to know what personal data we collect about you
• Right to request deletion of your personal data
• Right to correct inaccurate personal data
• Right to opt out of sale or sharing for cross-context behavioral advertising. We do not sell personal information for money or use it for cross-context behavioral advertising.
• Right to non-discrimination for exercising your CCPA rights

📝 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

📧 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: [email protected]
• Phone: 419-725-2450
• Address: 5520 Secor Rd, Toledo, OH 43623