Shipping & Returns
UPS and FedEx options are calculated at checkout by cart weight, dimensions, and destination. Local delivery available in the Toledo metro area.
UPS and FedEx options are calculated at checkout by cart weight, dimensions, and destination. Local delivery available in the Toledo metro area.
Local delivery available in Toledo metro area. We deliver Monday - Saturday.
Carrier options, delivery estimates, and rates are shown at checkout before payment.
Order online, pick up in-store. Most orders ready within 1 hour during business hours.
Professional packaging to ensure your products arrive safely and discreetly.
Toledo Indoor Garden serves growers across the United States from a real store in Toledo, Ohio. Eligible products can be ordered online for delivery to all 50 states, with shipping options calculated at checkout before payment.
Every order uses the same product data customers see on the product page: SKU, selected size or option, price, availability, listed weight, listed dimensions, and shipping classification. This keeps checkout, product pages, and Google Merchant feeds aligned.
We offer local delivery to Toledo and surrounding areas. Local delivery timing is confirmed after order review. Delivery zones include:
Shipping rates and delivery estimates are calculated at checkout. We're closed Sundays. Competitive shipping rates are based on carrier, weight, dimensions, and destination.
We ship eligible products with UPS and FedEx options calculated by weight, dimensions, and destination:
Express shipping options available: 2-day and overnight options at checkout for time-sensitive orders.
Processing time can vary by inventory source, order size, freight requirements, and special handling needs. Large orders, special requests, or orders with Dosatron equipment may require additional processing time. We'll contact you if any delays are expected.
Once your order ships, you'll receive a tracking number via email. Track your shipment in real-time and get delivery notifications.
Select "Store Pickup" at checkout to skip shipping fees. We'll send you an email when your order is ready for pickup at:
5520 Secor Rd, Toledo, OH 43623
Mon-Fri: 9AM-6PM | Sat: 10AM-6PM | Sun: Closed
We want you to be completely satisfied with your purchase. If something isn't right, we're here to help.
If you receive a defective or damaged item, contact us immediately at 419-725-2450. We'll arrange a replacement or full refund at no cost to you. Most manufacturers offer warranty coverage — we'll handle the claim for you.
Need a different size, model, or product? We're happy to exchange items within 30 days. Contact us before returning to ensure the item you want is in stock.
Refunds are processed to the original payment method within 5-7 business days after we receive your return. Shipping costs are non-refundable unless the return is due to our error or a defective product.
Contact us first: Call 419-725-2450 or email [email protected] to initiate a return. We'll provide a return authorization number and instructions.
In-store returns: Bring your item and receipt to our Toledo location during business hours for immediate processing.
Have questions about shipping or returns? Our team is here to help. Call us at 419-725-2450 during business hours or send us an email anytime.