Shipping & Returns
UPS and FedEx options are calculated at checkout by cart weight, dimensions, and destination. Local delivery available in the Toledo metro area.
Local Delivery Available
Local delivery may be available in the Toledo metro area. Availability and timing are confirmed after order review.
Checkout Shipping Quotes
Carrier options, delivery estimates, and rates are shown at checkout before payment.
Store Pickup
Choose store pickup at checkout, then wait for the Ready for Pickup email before traveling to the store. Some products must first arrive from a supplier.
Secure Packaging
Professional packaging to ensure your products arrive safely and discreetly.
Nationwide Indoor Garden Supply Shipping
Toledo Indoor Garden serves growers across the United States from a real store in Toledo, Ohio. Eligible products can be ordered online for delivery to all 50 states, with shipping options calculated at checkout before payment.
Every order uses the same product data customers see on the product page: SKU, selected size or option, price, availability, listed weight, listed dimensions, and shipping classification. This keeps checkout, product pages, and Google Merchant feeds aligned.
Shipping Information
🚚 Local Delivery Available
We offer local delivery to Toledo and surrounding areas. Local delivery timing is confirmed after order review. Delivery zones include:
- Toledo metro area (within 20 miles of our store)
- Sylvania, Perrysburg, Maumee, Oregon
- Bowling Green area
Checkout Shipping Quotes
Shipping rates and delivery estimates are calculated at checkout. We're closed Sundays. Competitive shipping rates are based on carrier, weight, dimensions, and destination.
📦 Competitive Shipping Rates
We ship eligible products with UPS and FedEx options calculated by weight, dimensions, and destination:
- Small items: Rates calculated at checkout
- Medium items: Rates calculated at checkout
- Large/oversized items: Calculated at checkout based on weight and dimensions
Expedited options: Where available for the current cart and destination, expedited carrier services may appear at checkout. The displayed carrier estimate begins after processing and is not a guaranteed delivery date.
🕒 Processing Time
Processing time can vary by inventory source, order size, freight requirements, and special handling needs. Large orders, special requests, or orders with Dosatron equipment may require additional processing time. We'll contact you if any delays are expected.
📍 Order Tracking
Once your order ships, you'll receive a tracking number via email. Track your shipment in real-time and get delivery notifications.
🏪 In-Store Pickup
Select "Store Pickup" at checkout to avoid an outbound shipping charge. Wait for the Ready for Pickup email before traveling to the store; some catalog products must first arrive from a supplier.
5520 Secor Rd, Toledo, OH 43623
Mon-Fri: 9AM-6PM | Sat: 10AM-6PM | Sun: Closed
Returns & Exchanges
We want you to be completely satisfied with your purchase. If something isn't right, we're here to help.
✅ Return Policy
- 30-day return window on most products in original, unused condition
- Free returns with no restocking fee — standard-shipping items include a free prepaid return label; oversized and freight (LTL) items can be returned within 30 days, but the customer covers return freight (all fees waived for defective or incorrect items)
- Products must be in original packaging with all accessories and documentation
- Opened nutrients, growing media, and consumables are non-returnable for health and safety reasons
- Electrical items must be unopened and unused (lighting, controllers, fans, etc.)
- Special-order items and custom grow room packages are non-returnable
💡 Defective or Damaged Items
If you receive a defective or damaged item, contact us immediately at 419-725-2450. We'll arrange a replacement or full refund at no cost to you. Most manufacturers offer warranty coverage — we'll handle the claim for you.
🔄 Exchanges
Need a different size, model, or product? We're happy to exchange items within 30 days. Contact us before returning to ensure the item you want is in stock.
💰 Refunds
Refunds are processed to the original payment method within 5-7 business days after we receive your return. Shipping costs are non-refundable unless the return is due to our error or a defective product.
How to Return an Item
Contact us first: Call 419-725-2450 or email [email protected] to initiate a return. We'll provide a return authorization number and instructions.
In-store returns: Bring your item and receipt to our Toledo location during business hours for immediate processing.
❓ Questions?
Have questions about shipping or returns? Our team is here to help. Call us at 419-725-2450 during business hours or send us an email anytime.